Raphaël Hébert-Bilodeau is committed to protecting your personal information in accordance with Canadian privacy laws, including PIPEDA. This summary outlines how we collect, use, share, and protect your data when you interact with our websites, communications, or services.
Consent and Updates
By accessing our services, you consent to the collection and use of your information under this policy. You may withdraw consent at any time, though this may limit certain features. We may update this policy without notice — please check the date above.
Communications and Marketing
We may contact you to:
Deliver requested services
Send updates and support information
Share new services, offers, or upcoming events
You can unsubscribe at any time using the link in emails or by writing to: [email protected].
What Information We Collect
Automatically Collected (Usage Data):
IP address, browser, device info
Pages visited, clicks, time spent
Cookies, tracking pixels, and analytics tools
Collected Directly From You:
Depending on your role (Client, Agent, Employee, Contractor, or Applicant), we may collect:
Contact info (name, email, phone, address)
Government-issued ID (e.g., driver's license, SIN)
Financial info (banking, payments)
Work/education history
Social media account links
Comments, forms, and property inquiries
Collected From Third Parties:
Credit bureaus
Government agencies
Social platforms (e.g., Facebook, Google)
References, employers, or financial institutions
How We Use Your Information
We use your personal data to:
Verify identity and process requests
Provide and improve services
Manage our business and relationships
Fulfill legal and tax obligations
Communicate with you about relevant offers
Ensure security, prevent fraud, and analyze traffic
Evaluate job or contractor applications
How We Share Your Information
Your data may be shared with:
Authorized partners and service providers
Event sponsors (with opt-out options)
Government or regulatory bodies when legally required
Servers or processors in the U.S. or other locations with appropriate safeguards
Data Storage and Security
We retain your data only as long as necessary or as required by law. All user account data is encrypted (SSL) and stored securely. We take steps to prevent unauthorized access or disclosure.
Our services are not intended for children under 13. If we become aware of any such data, it will be deleted immediately. Parents or guardians may contact us if concerned.
Privacy Questions or Concerns
We take privacy seriously. If you have concerns, contact us directly. If unresolved, you may reach out to:
Office of the Privacy Commissioner of Canada (OPC) Phone: 1-800-282-1376 Website: www.priv.gc.ca Mail: 30 Victoria Street, Gatineau, QC K1A 1H3